1. Scope
This Privacy Policy explains how SwiftPeak Botanics (“we”, “us”, “our”) collects, uses, and protects personal information when you visit our website, purchase tools or kits, or enroll in workshops.
2. Data We Collect
- Contact Information: name, email, phone number when you submit forms or place orders.
- Order Information: items added to cart, purchase history, and delivery preferences.
- Usage Data: pages visited, interactions, device type, and approximate location based on IP (city-level).
- Communications: emails or messages sent to us, including support requests.
3. How We Use Data
- Provide and improve workshops, tools, and kits.
- Respond to inquiries and provide customer support.
- Process orders and communicate about deliveries or class logistics.
- Analyze site performance and optimize user experience.
- Comply with legal obligations and enforce our terms.
6. Data Retention
We retain personal information only as long as necessary to provide services, fulfill legal requirements, and resolve disputes. Cart and Fallows data stored locally on your device can be cleared at any time by you.
7. Your Rights
Subject to applicable laws, you may request access, correction, deletion, or restriction of your personal information. You may object to certain processing or withdraw consent where consent is the legal basis.
8. Security
We implement administrative, technical, and physical safeguards to protect personal data, including encryption in transit, access controls, and staff training. No online method is 100% secure; we continuously improve our practices.
9. Contact
For privacy questions or requests, contact us at [email protected] or call +1 (415) 915-2046.
10. Updates
We may update this Policy to reflect legal, technical, or business changes. We will post the updated version with a revised “Last updated” date.
Last updated: 2026-06-01